Returns & Refunds policy

Thank you for shopping with us. We take pride in providing high-quality digital math resources designed to support effective teaching and enjoyable learning.

Digital Products – No Physical Shipping

All products sold on this website are digital downloads. Once a purchase is completed, the files are delivered electronically and are accessible immediately.

Refunds

Due to the nature of digital products, all sales are final, and refunds are not issued once the files have been downloaded or accessed.

Exceptions

We understand that issues may arise. Refunds or store credits may be considered only under the following circumstances:

• You were charged multiple times for the same product

• You received the wrong file due to a technical error on our part

• The file is corrupted or cannot be accessed and we are unable to resolve the issue

In such cases, you must contact us within 48 hours of purchase and provide proof of the issue.

Non-Refundable Situations

Refunds will not be granted for:

• Change of mind after purchase

• Failure to read product descriptions before buying

• Incompatibility with your device or software

• Lack of usage or satisfaction after download

We strongly encourage customers to read product descriptions carefully and contact us with any questions before purchasing.

Technical Support

If you experience any technical difficulties accessing your files, please reach out to us. We are happy to assist and ensure you receive the product you purchased.

Contact Us

For refund requests or support inquiries, please contact us at:
info@mathchamps.store